Associate Account Executive - based in Indianapolis, IN
Job Location Remote
Req Number 10653
Department Sales
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About Foundation Medicine:

Foundation Medicine began with an idea - to simplify the complex nature of cancer genomics, bringing cutting-edge science and technology to everyday cancer care. Our approach generates insights that help doctors match patients to more treatment options and helps accelerate the development of new therapies. Foundation Medicine is the culmination of talented people coming together to realize an important vision, and the work we do every day impacts real lives.

Position Overview:

As a member of the Great Lakes Regional Sales Team, you will represent FMI to oncologists and other members of the extended cancer care community, while complementing the efforts of Account Executives in your assigned geography: Detroit, MI, Grand Rapids, MI, and Indianapolis, IN. To be successful you will need an organized mind,  a customer-focused attitude and the ability to effectively work under pressure.

You are passionate about our mission to transform cancer care, a communicator and collaborator, a proactive problem solver, and operate with integrity and values.

This may be a position covering several states requiring frequent travel.

Responsibilities:

  • Core account and customer interactions will include system-level housekeeping, service offering communications, specimen and block procurement facilitations and other activities, to support utilization of FMI’s tests and services.
  • Identify and resolve operational challenges tied to customer ordering and interactions.
  • Assist in the development and execution of a territory business plan to achieve territory volume and revenue objectives.
  • Evaluate and suggest workflow solutions to improve overall processes and turnaround time.
  • Uncover trends through analytics and regular reviews of client and regional data.
  • Establish and maintain trust-based customer relationships.
  • Support and conduct consistent business reviews with clients.
  • Participate and partner with other FMI functions (Client Services, Marketing, Health Plans, Billing, Clinical Collaborators, Commercial Programs, Business Development and National Accounts) to ensure a superior experience is delivered to your customers.
  • Continually demonstrate a high level of product and market knowledge, and use it to inform your decisions.
  • Learn from your interactions with others while being a collaborative, encouraging teammate.
  • Ability to travel within assigned territory (daily), and to company meetings (bi-annually).

Qualifications:

  • Bachelor’s degree.
  • A minimum of 3 years sales experience in a relevant industry (diagnostics, biotech, pharmaceuticals) preferred.
  • Proven outstanding sales and/or customer service performance; oncology and/or molecular diagnostic experience preferred.
  • History of success maintaining key relationships with health care professionals and staffs.
  • Comfort with up to 50% travel.
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