Work jointly with business units to identify automation opportunities
Streamline and refine business processes to RPA-enable the process. Determine the business benefits and productivity savings arising from automation
Review and analyze business requirements.
Develop, code and maintain RPA scripts and RPA platform
Monitor and provide operations support for the RPA platform to ensure high availability and refine the bot schedules to improve the bot throughput
Manage projects for minor/major RPA projects/enhancements to ensure timely delivery of the project outcomes. Anticipate potential issues that might impact the project. Track and report project status to project steering committees.
Monitor the product roadmap for periodic upgrades. Plan and execute periodic RPA upgrades. Assist the business in the budgetary sizing of their IT plans.
Degree in Information Technology or related fields.
Minimum 1 year experience in developing, coding RPA scripts and maintaining the RPA platform.
Experience in managing IT systems and projects will be an added advantage.
Fast learner - pick up coding skills in new areas/technologies such as Sharepoint/O365 and Chatbot. Prior development experience in these areas will be added advantage
Strong critical thinking, numerical, analytical and project management skills
Team player with good inter-personal skills
Ability to translate business needs into technical solutions