Position Description

System Engineer (Logistics Automation MNC/Regional Travelling)
Job Code 14761
Division GMP TECHNOLOGIES (S) PTE LTD (EA Licence:11C3793)
Job Placement Location Singapore
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  • European Logistics Automation Solutions MNC
  • Client facing role
  • Provide support (including. Weekend/holiday) in local hospital pharmacies as needed
  • Willing to travel internationally up to 75%

 

Job Summary:

The successful candidate will be responsible for integrating Pharmacy Automation products to Hospital Information Systems, debugging issues, determining root cause, and coordinating with Tier 3 support on issues that cannot be resolved at Tier 2 level.

 

Responsibilities:

  • Provide technical support to internal and external customer.
  • Work directly with HW and SW Engineering to get customer problems resolved.
  • Provide coaching and mentoring to field service engineers.
  • Propose changes and improvements to increase efficiency of products and systems.
  • Give support in evaluating/testing new components/suppliers.

 

Requirements:

  • Degree in Engineering or Information Technology
  • Professional experience of around 3 years in Software / Technical Department
  • Experience in automation is highly preferable
  • Experience in product development from initial investigation to manufacturing introduction is an added advantage
  • Have thorough understanding of the Software release cycles
  • Able to isolate root cause for product defects and reproduce customer issues
  • Able to conduct multi-vendor troubleshooting
  • Excellent skills in problem solving and communication.
  • SQL language and Database technologies (e.g. MySQL, Oracle, etc…)
  • Experience in object-oriented SW development (C# preferred)
  • Customer focused
  • Good communication skills across multiple levels of management and stakeholders
  • Continuous improvement mindset
  • Provide support (including. Weekend/holiday) in local hospital pharmacies as needed
  • Willing to travel internationally up to 75%

 

To apply, please visit to www.gmprecruit.com and search for Job Reference: 14761

To find out more about this opportunity, please contact Alexandra Calingo at: alexandra@gmprecruit.com

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Alexandra Calingo | Registration No: R1101491

Contact Person: Sy Calingo, Alexandra - Reg No:R1101491 (alexandra@gmprecruit.com)

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