Position Description

System Engineer (Perm / East / Automation)
Job Code 14770
Division GMP TECHNOLOGIES (S) PTE LTD (EA Licence:11C3793)
Job Placement Location Singapore
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Job Responsibilities:

  • Provide technical support to internal and external customer.
  • Work directly with HW and SW Engineering to get customer problems resolved.
  • Provide coaching and mentoring to field service engineers.
  • Propose changes and improvements to increase efficiency of products and systems.
  • Give support in evaluating/testing new components/suppliers.


Job Requirements:

  • Degree in Engineering or Information Technology
  • Professional experience of around 3 years in Software / Technical Department
  • Have thorough understanding of the Software release cycles
  • Able to isolate root cause for product defects and reproduce customer issues
  • Able to conduct multi-vendor troubleshooting
  • Excellent skills in problem solving and communication.
  • SQL language and Database technologies (e.g. MySQL, Oracle, etc…)
  • Experience in object-oriented SW development (C# preferred)
  • Customer focused
  • Good communication skills across multiple levels of management and stakeholders
  • Continuous improvement mindset
  • Provide support (including. Weekend/holiday) in local hospital pharmacies as needed
  • Ability to travel internationally up to 75%

Contact Person: Law, Yi Fang - Reg.No.R1113115 (yifang.law@gmprecruit.com)

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