Customer Relations Officer (2-year contract)
- Attending to inbound calls.
- Attending to call back requests from customers.
- Ensure follow up on cases escalated.
- Filing of claims for customer (i.e. over-deduction/failure to exit/double deduction).
- Point to point enquiries from customer.
- Perform simple investigation for cases.
- Attending to emails enquiry when necessary.
- Other ad hoc duties.
- Min GCE ‘A’ Level Holder/diploma.
- Prior experience in call center environment will be an added advantage.
- Candidates with no prior experience are welcome to apply.
- 5 days’ work week, required to work on weekends, off on PH
To find out more about this opportunity, please contact Arcus Ang at Arcus.Ang@gmprecruit.com
We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Arcus Ang | Registration No: R1985843