Position Description

Customer Relations Officer
Job Code 14794
Division GMP RECRUITMENT SERVICES (S) PTE LTD (EA Licence:09C3051)
Job Placement Location Singapore
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Customer Relations Officer (2-year contract)

 

Responsibilities:

  • Attending to inbound calls.
  • Attending to call back requests from customers.
  • Ensure follow up on cases escalated.
  • Filing of claims for customer (i.e. over-deduction/failure to exit/double deduction).
  • Point to point enquiries from customer.
  • Perform simple investigation for cases.
  • Attending to emails enquiry when necessary.
  • Other ad hoc duties.

Requirements:

  • Min GCE ‘A’ Level Holder/diploma.
  • Prior experience in call center environment will be an added advantage.
  • Candidates with no prior experience are welcome to apply.

Other information:

  • 5 days’ work week, required to work on weekends, off on PH
To find out more about this opportunity, please contact Arcus Ang at Arcus.Ang@gmprecruit.com
We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   | EA Personnel:  Arcus Ang  |   Registration No: R1985843
 
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