Position Description

Senior System Analyst - Application (Permanent / Banking)
Job Code 15186
Division GMP TECHNOLOGIES (S) PTE LTD (EA Licence:11C3793)
Job Placement Location Singapore
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Job Responsibilities:

  • Monitoring and maintaining the general health of the IT System
  • Ensuring the systems are operating at optimal level without issues​ and manage the change requests, defects management as well as the business-as-usual activities
  • Involved in hands-on technical troubleshooting and support, lead the level support engineers and also coordinate projects when needed
  • Suggest improvements by providing technical specifications for system / process enhancement
  • Involved in requirement analysis and responsible to support for enhancements, fixes and emergency application changes deployment
  • Ensure IT systems are operating with high efficiency
  • Develop implementation, integration, documentation according to agreed standards
  • Support Disaster recovery exercises
  • Standby support after business on rotation basis
  • Gather and process relevant information at point of incident and perform quick assessment of the impact
  • Responsible to communicate on incidents and provide regular update to the higher management, stakeholders and users until incident closure
  • Work closely with Incident Manager to ensure preventive and detective measures of the applications are identified and implemented.

Job Requirements:

  • Degree in Computer Science or Information Technology
  • Proven application support experience preferably from a banking or Financial Institution
  • Strong troubleshooting and problem-solving skills
  • Technically competent with work experience in financial applications, with knowledge in remittance systems, SWIFT messages
  • Good knowledge of RDBMS (MSSQL, Oracle) concepts as well as hands-on experience in using SQL for data retrieval and analysis.
  • Self-motivated and driven to ensure high quality in work deliverable sand completion of tasks in a timely manner.
  • Good understanding of ITIL Methodologies for Incident, Problem, and Change Management
  • Good experience in scripting (DOS, UNIX, VBA)
  • Team player with ability to function independently and work with regional teams and vendors
  • Strong oral and written communication and interpersonal skills.
  • Experience in job scheduling tools or automation tools
  • Knowledge of Mark Logic DB is good to have
  • ITIL Certified

Contact Person: Law, Yi Fang - Reg.No.R1113115 (yifang.law@gmprecruit.com)

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