Position Description

Technical Service Engineer (European Industrial Automation MNC) at West
Job Code 15215
Division GMP TECHNOLOGIES (S) PTE LTD (EA Licence:11C3793)
Job Placement Location Singapore
Apply Now
  • European industrial automation solutions MNC
  • Work location: West
  • Travel to SEA countries up to 50%

 

Responsibilities:

  • Oversea and ensure technical support assistance to customers
  • Respond in a timely manner to all customer enquiries related to existing products and services
  • Research, diagnose, troubleshoot and identify solutions to resolve all technical issues related to Company’s Products and Services
  • Follow standard policies, process and procedures for proper escalation of unresolved issues to the appropriate internal function or department
  • Follow up with customers in a timely manner to ensure all issues are addressed to satisfaction and fully functional after resolution or after troubleshooting process
  • Provide coaching and training to the end users if required
  • Provide technical support thru participation and engagement in events, roadshows and exhibitions
  • Lead on seminars, presentations and road shows when required.
  • Take ownership of all technical requirements in relations to organization’s products and services

 

Requirements:

  • Degree/Diploma in Electrical & Electronic Engineering.
  • At least 1-2 years of relevant experience in automation engineering
  • Programmable logic controller programming experience (IEC 61131 – FB, LD, ST).
  • Read architectural, mechanical and electrical drawings and have a solid understanding of basic electrical and mechanical control systems.
  • Proficient in Microsoft Office (Power Point, Word, Excel)
  • Well-spoken and comfortable with public speaking.
  • Mature and independent with good interpersonal and communication skills
  • Proficient in AutoCad / EPLAN
  • Willing to travel up to 50% SEA region.

 

To apply, please visit to www.gmprecruit.com and search for Job Reference:15215

To find out more about this opportunity, please contact Alexandra Calingo at: alexandra@gmprecruit.com

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Alexandra Calingo | Registration No: 09C3051

Contact Person: Sy Calingo, Alexandra - Reg No:R1101491 (alexandra@gmprecruit.com)

Back Apply Now