Position Description

Junior Customer Relations Officer
Job Code 15237
Division GMP RECRUITMENT SERVICES (S) PTE LTD (EA Licence:09C3051)
Job Placement Location Singapore
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Responsibilities

  • Attending to inbound calls
  • Attending to call back requests from customers
  • Filing of claims for customer (i.e over-deduction/failure to exit/double deduction)
  • Concession related matters (i.e lost of card/replacement procedure/extension issues/application issues)
  • Point to point enquiries from customer
  • Perform simple investigation for cases
  • Attending to emails enquiry when necessary
  • Other ad hoc duties as assigned by Team Leaders or Supervisors

Working Hours

  • Working hours: Shift work, required to work on weekends, 8.00am – 5.30pm / 8.30am – 6.00pm, off on PH

To apply, please visit to www.gmprecruit.com and search for Job Reference: 15357
To find out more about this opportunity, please contact Jaremy Ong at Jaremy.Ong@gmprecruit.com.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

Contact Person: Ong, Jaremy - Reg.No:R1876766 (jaremy.ong@gmprecruit.com)

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