Responsible for Administration in the Service Management Dept. is well-carried out smoothly, efficiently and effectively.
Provide Admin support to Service Management Dept.
To ensure means-testing results between systems are aligned to reflect accurately in billing.
To identify and timely reconcile any mismatch records in DC, subsidy charge, adjustment in co-payments, etc. in separate system.
To maintain Arrears Dashboard and closely monitor fee increase cases.
To maintain "Transforming Patients" Dashboard and closely monitor trend of incident rates.
To prepare monthly progress report, divisional meetings and minutes taking,
To manage phone calls/letters/emails from patients and/or families on appeal related matters, e.g. taxi misuse cases, fee appeal, requests, etc.
To work closely with internal departments and external program related matters.
To generate reports from different systems to assist with internal and external audit checks.
To facilitate the reconciliation of work and propose process changes necessary to maintain accountability and efficiency.
To prepare reports and statistics for ad-hoc and regular reporting.
Documentation & Filing
Ensure proper documentation are in place and keeping department's essential documents (P&P, working manual, workflows, etc.) up to date.
Maintain documentation standards in compliance with Company's Data Protection policy.
Degree in any disciplines.
At least 1 to 3 years' relevant Administrative experience in Social Service or Healthcare industry/Medical setting.
Dynamic, self-motivated and patient-oriented.
Highly numeric and strong in administration follow-up.
Possess good communication skills; bilingual and able to speak local dialects as the job entails communicating with Mandarin speaking's patients who are in their late 50s or 60s.
Working Location: Toa Payoh.
Working Hours: Mondays to Thursday, 8.30am to 6pm and Fridays, 8.30am to 5pm.
Critical: Due to the organization's affirmed support and commitment to developing a Singaporean core, this role is only available to Singaporeans.
To apply, please visit www.gmprecruit.com and search for Job Reference: 15423.
To learn more about this opportunity, please contact Novita Tan at email@example.com
We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA License: 09C3051 | EA Personnel: Novita Tan | Registration No: R1220374