Position Description

Service Supervisor (Control Valves/Control and Instrumentation)
Job Code 15529
Division GMP TECHNOLOGIES (S) PTE LTD (EA Licence:11C3793)
Job Placement Location Singapore
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Job Responsibilities:

  • Leads the Service team to provide effective and timely services as requested by customers.
  • Adjusts and/or manages all existing scheduled production and job assignments.
  • Acts as a resource for employee questions and/or work instruction.
  • Assists with shop quotes.
  • Provides direction on ESH issues and housekeeping and maintain shop supplies and toolings.
  • Obtains cost reductions through process improvements.
  • Provides/delegates training and assist in problem solving.
  • Keeps employees advised of any changes in policy/work practices as such changes arise.
  • Be a leader of any changes as business evolves and assist with implementation as necessary for process improvements.
  • Constantly try to improve the company’s performance towards higher customer service standards and improve financial performance.
  • Maintains employee focus on quality programs.
  • Keeps employees advised of changes in work practices.
  • Reviews or alters any evaluation or job function for completeness or content based on customer service standards or desires and report any unusual circumstances.
  • Provides time guidelines for specific jobs/functions and review these guidelines with employees as required.
  • Collects, documents, and provides feedback to employees on the quality of their workmanship and authorize any rework as deemed necessary to achieve zero defects.
  • Provides guidance and feedback to employees on day to day job engagement activities or responsibilities to ensure employees maintain focus on productive business tasks.
  • Ensures quality by completing all final inspections and repair reports.
  • Other duties as assigned.


Job Requirements:

  • Degree / Diploma in Mechanical / Instrumentation / Mechatronics Engineering or equivalent with at least 5 years of related experience in process & control or instrumentation service industry with at least 3 years of experience in a supervisory role.
  • Good people management skills with excellent communication and interpersonal skills at all levels.
  • Good knowledge on control valves, control and instrumentation.
  • Result-oriented with strong leadership, organizational and planning skills.
  • Decisive, drive and ability to deliver effective, innovative solutions.
  • Possess a Class 3 driving license


We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793   | EA Personnel:  Tan Wai Peng  |   Registration No: R1104671

Contact Person: Tan, Wai Peng - Reg No:R1104671 (waipeng.tan@gmprecruit.com)

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