The Manager accountable for providing IT Application solutions (including enhancements and incident management to pertaining to in-house systems. He/She will be assigned to support the enterprise systems (SAP, GRC) and any other internal in-house systems.
Direct and manage deliver the day to day application / systems & end user operational support activities.
Work closely with business units to understand the business change requests and work with vendors in delivering the solution according to the agreed timeline and service levels
Manage and execute tender process for third party service provider to implement solution (if applicable)
Accountable for all enterprise systems & internal application for security and audit compliance
Develop and manage IT budget
Evaluate business needs, recommend and design solutions for the betterment of productivity and efficiency of the organisation
Determine functional requirements by gathering information from business departments; analyze and translate them into documented requirement and design specifications
Work with Corporate IT to design new technological solution by constructing process maps, defining data capturing mechanism, incorporating system functionalities that provide end to end business solution.
Responsible for coordinating infrastructure/Enterprise System (SAP) related matters with the Corporate IT Teams
Minimum 5 years in managing IT project and strong in using proper Project Management tools and methodology, vendor management and relevant IT support experience.
Good understanding of organizational enterprise business processes and the supporting SAP ERP solution