Position Description

Service & Technical Support Engineer
Job Code 15824
Division GMP TECHNOLOGIES (S) PTE LTD (EA Licence:11C3793)
Job Placement Location Singapore
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  • Oversea and ensure technical support assistance to customers
  • Respond in a timely manner to all customer enquiries related to existing products and services
  • Research, diagnose, troubleshoot and identify solutions to resolve all technical issues related to company  Products and Services
  • Follow standard policies, process and procedures for proper escalation of unresolved issues to the appropriate internal function or department
  • Follow up with customers in a timely manner to ensure all issues are addressed to satisfaction and fully functional after resolution or after troubleshooting process
  • Provide coaching and training to the end users if required
  • Provide technical support to company participation and engagement in events, roadshows and exhibitions
  • Lead on seminars, presentations and road shows when required.
  • Take ownership of all technical requirements in relations to company products and services 


  • Degree/Diploma in Electrical & Electronic Engineering.
  • One to two years of relevant experience in automation engineering
  • Programmable logic controller programming experience (IEC 61131 – FB, LD, ST).
  • Read architectural, mechanical and electrical drawings and have a solid understanding of basic electrical and mechanical control systems.
  • Proficient in Microsoft Office (Power Point, Word, Excel)
  • Well spoken and comfortable with public speaking. • Mature and independent with good interpersonal and communication skills
  • Proficient in AutoCad / EPLAN
  • Travelling is required 


We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793   | EA Personnel:  Lim Zi Cheng  |   Registration No: R2089949

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