Position Description

Field Support Engineer (East - IVD / Biomedical)
Job Code 16358
Division GMP TECHNOLOGIES (S) PTE LTD (EA Licence:11C3793)
Job Placement Location Singapore
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Duties:

  • Planning of corrective and preventive actions for Local customer visits.
  • Provide technical support to local customers to ensure needs are met.
  • Adhere to procedures and processes to ensure department’s KPI are met.
  • Report issues and customer feedbacks to supervisor or regional support team (monthly basis).
  • Manage key accounts being assigned.
  • Review and maintain spare parts needed to support local operations.
  • Provide 24hrs standby for local customers (weekly rotational basis).

 

Requirements:

  • Diploma or Degree or equivalent in Biomedical / Mechatronic / Electronics Engineering.
  • 3-5 years working experience in IVD market.
  • Customer focused / oriented.
  • Preferably with some prior experience in handling of Hematology, Coagulation, Urinalysis products.
  • Some minimal travelling required.

 

Other Information:

  • Transport Allowance provided (Fixed for car owning candidates, otherwise on reimbursed basis)
  • 5-day work with standby requirements (Allowance & OT applicable)
  • Cannot be color blind due to nature of products needed to be handled

 

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793   | EA Personnel:  Tan Wai Peng  |   Registration No: R1104671

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