Position Description

Executive (E-Learning | RPA | Central-West)
Job Code 16364
Division GMP RECRUITMENT SERVICES (S) PTE LTD (EA Licence:09C3051)
Job Placement Location Singapore
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Job Responsibility

  • Handles the operations to ensure the seamless service digital learning platform to learners.
  • Automation process developments for streamline existing processes, digital transformation, and increase of service quality and service delivery. 
  • Responsible for full spectrum of automated administration(Registration, Auto-update, E-invoices, etc.).
  • Responsible for full spectrum of account and license management.
  • Manage customer-facing communication channels such as emails and phones on queries.
  • Ensure timely logging of issues to central system.
  • Assist in documenting policy and processes pertaining.

Job Requirement:

  • Diploma in IT or relevant field.
  • At least 2 years of working experience in business process automation and customer service position. 
  • Knowledge in RPA is a must.

To find out more about this opportunity, please contact Arcus Ang at Arcus.Ang@gmprecruit.com
We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   | EA Personnel:  Arcus Ang  |   Registration No: R1985843

 

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