Position Description

Service Partner Analyst (MNC |IT)
Job Code 16626
Division GMP RECRUITMENT SERVICES (S) PTE LTD (EA Licence:09C3051)
Job Placement Location Singapore
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Job Responsibilities

  • Work with subsidiaries to outline current situation of the company partners network. 
  • Establish improved and standardised Service Coverage strategies, structure, processes and resources.
  • Develop initial recommendation on the Strategic Mid-term framework to transform current company processes.
  • Establish clear approach to monitor and manage partner performance that directly impacts customer experience.
  • Work with countries to establish the company’s partner program, focusing on rewarding partners for Customer Service excellence.
  • Work with internal team to prioritize business and information needs.
  • Uitilise analysis from database and use insights to propose strategic plans that reflect market situation and support decision marking.
  • Monthly reporting and provide useful analysis for business decision making.

Job Requirement

  • Minimum Degree in Business Management with 5 years of working experience
  • Display professionalism and confident in handling partners and customers
  • Good team player and good communicator
Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 16626
To find out more about this opportunity, please contact Jaremy Ong at Jaremy.Ong@gmprecruit.com.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766
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