Position Description

Sales Manager
Location Beijing, China
Requisition Number 2174
# of Openings 1
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ProQuest connects people with vetted, reliable information. As a leading technology provider, ProQuest drives better outcomes for researchers and greater efficiency for the libraries and organizations that serve them. Our cloud-based solutions are a gateway to the world’s knowledge and enable researchers, students, and librarians to discover, access, share, create, and manage information.    Explore working at ProQuest!

Ex Libris (a ProQuest Company) is the leading provider of automation solutions for academic and research libraries. Offering the only comprehensive product suite for electronic, digital, and print materials, Ex Libris provides efficient, user-friendly products that serve the needs of libraries today and will facilitate their transition into the future. Ex Libris maintains an impressive customer base consisting of thousands of sites in more than 90 countries on six continents, including 10 of the top 10 universities around the world. With headquarters in Jerusalem, we have 12 locations globally, with China office in Beijing.

The Sales Manager is rresponsible for professional account and opportunity management and winning over new and existing customers within the assigned region.

Duties & Responsibilities

  • Managing key client accounts to achieve/exceed assigned revenue objectives
  • Identifying and targeting potential new business
  • Consulting potential clients and upper management level with solution-oriented advice
  • Demonstrating solutions in cooperation with the internal specialist departments and experts
  • Analyzing the customer requirements and processes
  • Conducting negotiations and concluding contracts with the customer
  • Strategic account planning and execution within the assigned region
  • Leading and overseeing the development of proposals, value propositions, alliances and contract negotiations with assigned accounts
  • Conducting of follow-up with customers to ensure customer satisfaction with solutions
  • Engaging the customer in new product/service development initiatives
  • Using the CRM to document and maintain sales records
  • Remaining knowledgeable of company's solutions to facilitate sales efforts


Desired Experience and Education

  • Bachelor’s or Master’s degree with business or marketing related focus
  • 2-5 years of experience in sales, account management and knowledge about the HE industry is a plus
  • Experience in working in an international environment with a complex matrix structure
  • Preferably experienced in working with a sales system based on competitive tendering (RFPs/RFIs)
  • Experience in working with a CRM (preferably SFDC)
  • Native in local language and good in English language
  • Exceptional customer focus and a passion for sales
  • Strong communication and inter-personal skills
  • Evidence of the practice of a high level of confidentiality
  • Excellent organizational skills
  • Structured and goal-oriented way of working
  • Excellent project management skills and deep marketing knowledge to steer and organize different internal and external cross-functional stakeholders



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